What shipping method do you provide?
Normally Relxnow Uk ship package via Royal Mail. If any requirement, please contact Relxnow Uk customer service.
Can I change my shipping address after the order is shipped?
Sorry, the shipping address can't be changed once the order is shipped. Before the order is shipped, you can contact Relxnow Uk official customer service by sending an email to [email protected] to change your address.
What payment methods do you support?
Relxnow support payment via PayPal and credit cards (Mastercard/Visa). For a faster and more convenient payment experience, Relxnow strongly recommend that you prioritize using PayPal. If you encounter any problem during the payment process, please feel free to contact Relxnow customer service by sending an email to supp[email protected], Relxnow will reply to your email within 24hrs.
The vape pen is faulty. How to repair it?
Please contact Relxnow through their customer service by sending an email to [email protected], and provide fault pictures/videos to explain specific problems, so that customer service can better understand and judge the problem, then they will provide you with a solution within 24hrs.
