How do I apply the discount code?
Discount codes can be added on the checkout summary screen. The discount code box is located under the last product at the right hand side. If you’re having problem applying the discount code, get in touch with Bigclothing4u customer service team: [email protected] or speak to them on live chat.
I forgot to add my discount code on my order, can you refund the difference?
Bigclothing4u is all a bit forgetful at the best of times. If you have forgotten to add your promo code to your order, don’t worry - simply get in touch with Bigclothing4u customer services team and they will refund the difference in store credit for your next order - because Bigclothing4u is nice like that.
What happens if I receive a faulty item?
Bigclothing4u is sorry about that! Get in touch with Bigclothing4u team on [email protected] outlining the fault and they will rectify this as quickly as possible. Please also include images to help Bigclothing4u team investigate.
Can I place an order by phone?
Absolutely. Bigclothing4u love to chat to their customers and give them the best possible shopping experience. To place an order over the phone, give Bigclothing4u team a call on: 01724 845 100.
